Privacy policy

In effect as of 03/24/2024

The privacy policy is accessible from this page for an indefinite period, with the aim of defining the terms of processing your data when visiting the Passeport Textile website.

Passeport Textile reserves the right to unilaterally and continually modify the nature of this privacy policy while respecting and complying with European digital regulations.

By browsing our site, you fully accept this privacy policy.

At Passeport Textile, we are committed to fulfilling our obligations to protect your personal data.

GDPR data

Passeport Textile is the sole recipient to analyze and interpret data transmitted in France, purely for commercial purposes in order to communicate with you and ensure the execution of our services.

Passeport Textile is prohibited from diverting or concealing, for its own benefit or that of a third party, any files or information held by the other Party to which it would have access. This absolute obligation applies during and after the term of the services rendered without any time limitation.

Passeport Textile guarantees, if necessary, compliance with this confidentiality commitment by the members of its staff concerned, its possible agents, and subcontractors.

Use

Cookies

We would like to inform you that our website uses cookies through various means to collect information about you. You are free to accept or refuse.

Matomo Analytics

We use Matomo Analytics, an ethical platform to identify our visitors and understand our visibility on the web for purely commercial purposes. As a result, we can tailor our web content to our visitors. Information such as your location is collected. Furthermore, we are aware of your general journey from your Google search to arriving on the Passeport Textile website.

The data collected is anonymous. We respect the privacy of our visitors by hosting the data on our own server. There is no data transfer or use by third parties. We do not store any tracking data via cookies without your consent. You are free to accept or reject these cookies via the pop-up that appears upon your visit to Passeport Textile. This choice will be retained for 6 months.

Calendly

We use Calendly so that you can schedule an appointment with us. Information is collected to best meet your needs and to identify you.

The information requested includes:

  • Availability slot
  • First and last name
  • Email
  • Location of the video call
  • Reason for contact
  • Desired service with Passeport Textile
  • Details about your company
  • Details about the reason for your call

Social networks :

We use Linkedin, Instagram, and Whatsapp. You will find links on the site that redirect to these platforms. You are free to follow us and interact with us on these interfaces.

Contact form :

Regarding the contact form, the data is secure and is transmitted only to the recipient (Passeport Textile). The data will be used for your identification and understanding of your commercial needs. They are deleted 1 year after your last contact.

The information requested includes :

  • First and last name
  • The legal name of your organization
  • The country of your organization
  • A contact email
  • A phone number
  • Your need regarding our services
  • Your message

Email :

Any information and documentation (commercial, price lists, etc.), in any form, that Passeport Textile may have become aware of during the contact and throughout the duration of the service, including all information about you, will be considered strictly confidential by Passeport Textile.

Passeport Textile retains your data for up to 2 years after our last contact. We delete inactive contacts after this period.

Sharing

Passeport Textile must, in some cases, share limited data with its service providers as part of its services rendered. They have an obligation of confidentiality in their profession.

The transmitted data may be shared with third-party companies in the following cases:

  • During prospecting: only with your consent, the desired documents and information will be communicated to prospects.
  • During payment for the service: your banking information will be communicated to Passeport Textile's banking company.
  • Upon request from a legal authority or administration to preserve our rights and justify our activity.
  • In the event of a dispute between you and Passeport Textile, your data may be transmitted to our insurer for compensation for the damage or to the jurisdictional competence following a breach of obligations.

Security

Passeport Textile implements measures to protect your data from unauthorized use, through file organization in software and physically at Passeport Textile. We limit access to your information, and our website is secured by the HTTPS protocol.

However, some data is stored on the internet (via our email). We take the necessary steps to ensure protection of our email address.

Rectification

You have the right to access, correct, delete, limit processing, and object to your personal data according to the Data Protection Act of January 6, 1978.

You can exercise this right :

  • By email at the address : contact@passeport-textile.com
  • Through the contact form accessible on the contact page.
  • By mail: 35 allée de la rosebeck, 59890 Quesnoy-sur-Deûle, France

We will respond to you as soon as possible. We will ask for proof of identity.

Your rights as a European resident are accessible : CNIL

User obligations

We ask you to provide accurate information (contact details, project, etc.) regarding your request to ensure our services.